Karachi, November 24, 2025: inDrive, a global mobility and services platform, has officially launched deliveries by rickshaw in Lahore and Karachi, offering customers and small businesses a cost-effective, fast, and reliable solution for parcel deliveries. The service is available as a dedicated option within the app.
The service creates tangible value for both drivers and small businesses. Larger and higher-value deliveries translate into better earnings, while businesses benefit from greater flexibility, increased delivery frequency, and reduced customer turnover.
Internal data suggests that the most active users of rickshaw services are business customers, with around 40% preferring rickshaws for delivery. Among ride-hailing customers, about 30% have used rickshaws to send items. Approximately 48% of all customers prefer rickshaws for sending personal items, while the remaining 52% use them for business purposes.
Awais Saeed, Country Head of inDrive Pakistan, highlighted the service’s impact: “Our goal is to provide solutions that directly address customer needs, particularly for small businesses that rely on inDrive to run their day-to-day operations. With its affordability, higher capacity, and reliability, rickshaw delivery provides a more efficient way for businesses to transport goods, helping them serve customers better and optimise daily operations.”
Combining affordability with practicality, the rickshaw courier service addresses challenges faced by bike and car deliveries. Rickshaws offer a larger carrying capacity, making them ideal for bulky items such as pipes, cartons, and cables. They can also handle regular parcels, including catering orders, beverages, stationery, and retail products, while remaining more economical than cars. They are well-suited to urban conditions, allowing easy navigation through congested and narrow streets in both Lahore and Karachi.
inDrive operates with a broader mission, providing convenient and affordable mobility solutions for passengers while supporting the livelihoods of drivers and small businesses. By promoting local commerce and strengthening urban ecosystems in Pakistan, the platform contributes to economic growth.
Sohail Majeed is a Special Correspondent at The Diplomatic Insight. He has twelve plus years of experience in journalism & reporting. He covers International Affairs, Diplomacy, UN, Sports, Climate Change, Economy, Technology, and Health.
